Política de Privacidade

This privacy notice aims to inform you about the automated processing activities carried out by FAMO.

FAMO respects the privacy of visitors to this Website and takes every care to protect their information.

Why this privacy policy?

FAMO respects the best practices in the field of security and protection of personal data, having therefore approved a strict program capable of safeguarding the protection of the data provided to us by all those who, in some way, interact with the Company.

In this context, FAMO has a Data Protection Officer responsible for implementing and monitoring this Privacy Policy, as well as for defining clear rules for the processing of personal data, ensuring that everyone who entrusts us with their personal data is aware of how the Company processes the data and what rights they have in this matter.

Please read this Privacy Policy carefully because, if you are accessing our website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein. Thus, by providing your personal data, you are authorizing the collection, use, and disclosure of such data in accordance with the rules defined here.

Intellectual property rights

The contents of the website, including, without limitation, images, texts, software, photographs, sound, music, videos, interactive features, and the like ("Content"), trademarks and logos ("Brands"), or any other industrial or intellectual property rights contained therein, are the property of FAMO, and their use by unauthorized third parties is expressly prohibited.

The website content is provided solely for informational and personal use, and may not be used, copied, reproduced, distributed, transmitted, broadcast, sold, licensed, or otherwise exploited for any other purpose without the prior written consent of the respective owners.

The user declares not to use, disable, or interfere with resources related to the security of the Website and the Application. However, the user may print material contained on this website, provided that it is not altered, is for personal and non-commercial use, and retains the indication of the source and copyright, and provided that no other ownership notices are removed.

Nothing on this website shall be construed as granting any type of license or other authorization of use to its users.

The website may contain images or other materials whose copyrights belong to third parties, such as suppliers or other entities that contribute to its creation or maintenance (for example, stock photos).

Content and warranties

The users agree that the use of the website is at their own risk. To the fullest extent permitted by law, FAMO disclaims any warranties, express or implied, regarding the use of the website, does not guarantee the correctness or accuracy of the content made available on its websites, and assumes no responsibility or liability for any (i) errors or inaccurate content, (ii) personal injury or property damage of any nature resulting from the access and use of the website and application, (iii) unauthorized access to or use of our secure servers and/or personal and/or financial information stored therein, (iv) interruptions or cessation of transmission to or from our webpage, (iv) bugs, viruses, trojan horses, or similar that may be transmitted to or through the website, and/or (v) errors or omissions in the content or any loss or damage incurred as a result of the use of content posted, emailed, transmitted, or otherwise made available through the website, (vi) unavailability or any difficulty or inability to download or access the content, or any other communication system failure that may result in website unavailability.

FAMO assumes no responsibility or liability for content transmitted between users or between them and any third parties outside this website.

What does this privacy policy cover?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by this company.

On the website, you may find links to other websites that are unrelated to FAMO. The provision of such links is done in good faith, and FAMO cannot be held responsible for the collection and processing of personal data carried out on those websites, nor for the accuracy, credibility, and functionalities of third-party websites.

Thus, the provision of links to websites outside of FAMO does not imply any assumption of responsibility regarding such websites, and this Privacy Policy does not apply to them. FAMO strongly recommends reading the Privacy Policies of all websites you visit.

What is personal data?

When we refer to personal data, we mean any information, of any nature and regardless of its medium, including sound and image, related to an identified or identifiable natural person.

An identifiable person is one who can be identified, directly or indirectly, by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural, or social identity.

Who is responsible for data processing?

The entity responsible for the collection and processing of personal data is FAMO, which provides the service to you and, in this context, decides which data is collected, the means of processing the data, and for what purposes it is used.

The Data Protection Officer

If you have questions regarding Data Protection and this Policy, you can contact the appointed DPO at the email: lousada@famo.pt

What type of personal data do we collect?

Within the scope of its activity, FAMO collects and processes the personal data necessary for the provision of services and/or supply of products, processing data such as your name, address, date of birth, gender, email address, educational qualifications, tax identification number, among other data.

This information may be requested when you register or fill out contact forms on our websites, whether as an employee, job applicant, trainee, trainer, supplier, visitor, partner, among others, or when you receive or send emails, or for services that require registration or a subscription.

All personal information relating to all the stakeholders mentioned above, and others who use FAMO’s websites, will be processed in accordance with the Personal Data Protection Law (GDPR).

When and how do we collect your data?

FAMO collects your data by phone, in writing, or through its website, with your consent. As a rule, personal data is collected when the Customer subscribes to one of our products or services.

Some personal data is mandatory, and in the absence or insufficiency of this data, FAMO will not be able to provide the relevant product or service, and the Company will inform Customers of the mandatory nature of providing the data.

If you are not a Customer of FAMO, your data will only be processed if you provide it to the Company, namely if you subscribe to the sending of newsletters, in which case the rules of this Privacy Policy will apply.

The personal data collected is processed electronically and in strict compliance with data protection legislation, being stored in specific databases created for this purpose, and under no circumstances will the collected data be used for any purpose other than that for which consent was given by the data subject.

For how long do we keep your personal data?

The length of time for which data is stored and retained varies according to the purpose for which the information is processed.

In fact, there are legal requirements that mandate the retention of data for a minimum period of time. Thus, whenever there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the purposes that motivated its collection or its subsequent processing, or for the period of time authorized by the National Data Protection Commission, after which it will be deleted.

How can you access, rectify, or object to the processing of your personal data?

Under the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify, or delete their personal data, which may be done through the various contact channels made available by FAMO.

If you wish, you may cancel your registration or usage at any time and choose not to receive any email messages. You may also choose to delete all your personal information from our database.

The data subject also has the right to receive a copy of their personal information in our possession. The company reserves the right to charge a small fee to cover administrative and IT costs for any such request.

How do we keep your data safe?

• Restricted personal access to your personal data based on the criterion of 'need to know' and only within the scope of the communicated purposes;

• Transfer of collected data only in an encrypted form;

• Storage of highly confidential data;

• Protection of information technology systems through firewalls, aimed at preventing unauthorized access to your personal data;

• Permanent monitoring of access to information technology systems aimed at preventing, detecting, and stopping the misuse of your personal data.

How can you object to receiving marketing communications?

FAMO may promote new products or services to its Clients via telephone, e-mail, SMS, MMS, or any other electronic communication service, unless the Client has objected at the time the data was collected.

If you do not wish to receive these communications, you may object at any time to the use of your data for marketing purposes, for the sending of informational communications, or to being included in mailing lists or information services.

What measures has FAMO adopted to ensure the security of your personal data?

FAMO is committed to ensuring the protection of the personal data security provided to us, having approved and implemented strict rules in this matter. Compliance with these rules is an unavoidable obligation for all those who legally access such data.

Given FAMO’s strong concern and commitment to privacy issues, various technical and organizational security measures have been adopted to protect the personal data provided against disclosure, loss, misuse, alteration, unauthorized processing or access, as well as any other form of unlawful processing.

In this sense, personal data collection forms require encrypted browser sessions, and all personal data you provide to us is securely stored in FAMO’s systems.

Notwithstanding the security measures implemented by FAMO, we are obliged to warn all Internet users that they should adopt additional security measures, namely ensuring that they use an up-to-date PC and browser with properly configured security patches, active firewall, antivirus and anti-spyware software, and verifying the authenticity of the websites they visit, avoiding websites whose reputation they do not trust.

How can you stay informed about any changes to FAMO’s privacy policy?

FAMO reserves the right to make adjustments or changes to this Privacy Policy at any time, and such changes will be duly announced on its website.